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Shipping Policy:
We aim to process every order within 48 hours of receipt. Orders are not processed on weekends or Monday’s. Should a problem arise in processing your order we will contact you first via email and if no response within 24 hours we will contact you by phone. It is therefore very important that you double check the accuracy of these items before hitting submit.
Shipping charges are calculated on your order based on the total weight and dimensional weight of your order, including packaging. All shipments carry an additional $4.00 handling fee to cover additional costs associated with processing orders.
Some items may carry additional charges and are noted as such on the website.
This includes but is not limited to:
White Labs Liquid Yeast carries an additional fee and will be shipped separately from the rest of your order via USPS with an ice pack. This is to best ensure it maintains its’ vitality in shipment and gets opened promptly upon receipt. Please refrigerate this yeast as soon as possible upon receipt.Equipment packages carry an additional fee to cover packaging costs to ensure these get to you unbroken.Most glass products including bottles, jugs, and carboys carry an additional $2 per case fee to cover packaging costs; again to try to minimize breakage. We ship only in full case quantities as this gives additional protection for the product being shipped. These may be shipped separately from the remainder of your order at our discretion to further minimize breakage at no additional cost to our customer.Any individual item that exceeds the standard size limit (dimensional weight) or weight limit for shipping carriers.We have found certain items such as our wine kits ship best and arrive intact if shipped individually; therefore, any order containing any of our wine kits and other products will arrive in two or more packages.
In some cases due to an out of stock situation we reserve the right to substitute with a similar or better item to complete your order in a timely fashion. Should a similar item not be available we may cancel that item on your order without prior notification. We do not hold out of stock items as backordered unless we have made arrangements with you individually. Therefore, any items not shipped due to out of stocks will be cancelled; you will need to re-order at a future time.
Please note: Prices are subject to change without notice.
While Washington is one of 24 states that are a part of the SSUTA (Streamlined Sales and Use Tax Agreement) we are not required at this time to collect sales taxes from other than our Nexus state. Therefore, The Beer Essentials currently does not charge sales taxes on orders shipped outside of Washington State.
If you should have any additional questions regarding our shipping policies please feel free to contact us at 253-581-4288.